This guide applies to using Ultimate Backup SSD with Lightning model iOS devices:
- iPhone 14 or earlier
- iPad Pro 12.9-inch (2nd generation or earlier)
- iPad Air (3rd generation or earlier)
- iPad mini (5th generation or earlier)
- iPad (9th generation or earlier)
- For iPhone 15 or later, please see this guide
- For later generation iPads, please see this guide
Before getting started, make sure iOS is up to date on your iPhone or iPad, and if you haven't already, download the Ultimate Backup app from the App Store and open it.
- Tap Create Account if this is your first time using Ultimate Backup, otherwise tap Sign In:
- Fill out the Create Account or Sign In screen, and then tap Create Account or Sign In:
- When prompted to choose a product, select Ultimate Backup SSD, and then Confirm Selection at the bottom:
- Tap Start Backup once you're on the Home screen:
- Tap Allow Full Access so Ultimate Backup can save your entire photo library:
- Tap Continue and then Allow Full Access so Ultimate Backup can save your entire contacts list:
- Tap Understood on the backup instructions prompt:
- Sit back and wait for us to prepare your files for backup:
- Now it's time to complete the backup process on your computer:
- For next steps on a Windows computer, please see this guide.
- For next steps on a Mac, please see this guide.
**If you need any additional assistance, please contact Ultimate Backup Support.