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Getting Started with iPhone or iPad (Lightning)

  • Updated

This guide applies to using Ultimate Backup 4-in-1 with Lightning model iOS devices:

  • iPhone 14 or earlier
  • iPad Pro 12.9-inch (2nd generation or earlier)
  • iPad Air (3rd generation or earlier)
  • iPad mini (5th generation or earlier)
  • iPad (9th generation or earlier)
  • For iPhone 15 or later, please see this guide
  • For later generation iPads, please see this guide

Before getting started, make sure iOS is up to date on your iPhone or iPad, and if you haven't already, download the Ultimate Backup app UB App 04.png from the App Store and open it.

  1. Tap Create Account if this is your first time using Ultimate Backup, otherwise tap Sign In:
    Create Account or Sign In > Outlined.PNG

  2. Fill out the Create Account or Sign In screen, and then tap Create Account or Sign In:
    Create Account > Outlined.PNG Sign In > Outlined.PNG

  3. Next, the app will tell you it's time to "Connect your Ultimate Backup now":
    Connect Drive.PNG

  4. Connect your Ultimate Backup 4-in-1 to your iPhone or iPad, as demonstrated below:
    UB 4-in-1 > iPhone Lightning.png
    UB 4-in-1 > iPad Lightning.png

  5. Wait momentarily while the app is "Detecting drive...":
    Drive is Connecting.PNG

  6. Tap Start Backup on the Home Home.jpg screen:
    Home > Start Backup.PNG

  7. Tap Allow Full Access so Ultimate Backup can save your entire photo library:
    Allow Access to Photos > Allow Full Access.PNG
  8. Tap Continue and then Allow Full Access so Ultimate Backup can save your entire contacts list, then sit back and enjoy the show!
    Allow Access to Contacts > Continue.PNG Contacts Access > Allow Full Access.PNG

Didn't allow full access? Check out our support article here for how to change that setting.

**If you need any additional assistance, please contact Ultimate Backup Support.

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