This guide applies to using Ultimate Backup with USB-C model Android device:
Before getting started, make sure Android is up to date on your phone or tablet, and if you haven't already, download the Ultimate Backup app from the Google Play Store and open it. Next, follow along with this tutorial video, or continue with the instructions below for help setting up the app:
- Tap Agree and Continue:
- Tap Create Account if this is your first time using Ultimate Backup, otherwise tap Sign In:
- Fill out the Create Account or Sign In screen, and then tap Create Account or Sign In:
- Tap to select the Ultimate Backup product you're using:
- Tap Confirm Selection at the bottom:
- Next, the app will tell you it's time to "Connect your Ultimate Backup now":
-
Connect your Ultimate Backup to your phone according to the model you're using, as demonstrated below:
- Tap Open Drive Picker at the bottom:
- Tap the More
button in the top right corner:
- If you see Show Internal Storage or Show Hidden Files, tap this option, otherwise continue to step 11:
- Tap the Menu
button in the top left corner:
- Tap UBDRIVE on the left:
- Tap ALLOW ACCESS TO "UBDRIVE" or USE THIS FOLDER or SELECT at the bottom (this button may be different on different versions of Android):
- Tap Allow on the prompt:
- You should see "Access granted!" appear momentarily at the bottom:
- Tap Start Backup once you're on the Home
screen:
- If you have a Google Photos account, you should connect it now. Otherwise, you can tap Not now to skip this step:
- Tap Allow so Ultimate Backup can access and save your photos, media, and files, then sit back and enjoy the show!
**If you need any additional assistance, please contact Ultimate Backup Support.