Getting Started
FAQ
- How do I copy files from my computer to my mobile device?
- Drive app vs Microsoft Store / App Store app: which to use and how to switch
- Do I need my account to reach my files?
- How do I remove duplicate photos?
- How do I save all my data from Google Photos?
- Why does my drive get warm or hot during use?
Features
- Disconnect Your Facebook Account
- Copy Files from Ultimate Backup to Computer
- Access the Photo Tools
- Adjust the Search Options
- Delete Files from Ultimate Backup
- Reset Ultimate Backup
Troubleshooting
- JavaScript / L501 error when opening the computer app
- How to Backup Files Stored in OneDrive
- Send Us a Log File
- Rescan Your Ultimate Backup for Missing Files
- Recover Files Stored on Ultimate Backup
- Reinstall App with Repair Tool