Getting Started
FAQ
- How do I enable external storage devices on Chromebook?
- How do I free up storage on my Android device?
- How do I copy files from my mobile device to my computer?
- Backing up files from Samsung Secure Folder
- Do I need my account to reach my files?
- How much storage are photos using on my Android device?
Features
- Disconnect Your Google Photos Account
- How to Reset Ultimate Backup
- How to Delete Files from Ultimate Backup
- View Ultimate Backup's Available Storage
- How to Stop a Backup While in Progress
- How to Select Files for Backup
Troubleshooting
- Troubleshooting the Hourglass Issue ("Can't load content at the moment")
- The app cannot find my drive after I put an SD card in my Android phone
- Troubleshooting an Incomplete Backup
- Recover Files Stored on Ultimate Backup
- Troubleshooting Drive Connection Issues
- Resolving Android Storage Issues