Getting Started
- Install and Open the App
- Connectivity Guide
- App Setup for Android
- View Files on Ultimate Backup
- Resume a Backup Where I Left Off
- Stop a Backup While in Progress
FAQ
- How much storage are photos using on my Android device?
- Why are some files not included in my backup?
- How do I grant full access to my photo/video library?
- How do I backup from other apps?
- Why am I seeing "this is taking longer than expected" when inserting my drive?
- How do I backup files from a Samsung secure folder?
Features
- View Ultimate Backup's Available Storage
- Backup Your Google Photos
- Copy Files from Ultimate Backup to Android
- Change Backup File Types
- Select Files for Backup
- Delete Files from Ultimate Backup
Troubleshooting
- Send Us a Log File
- Troubleshooting an Incomplete Backup
- Resolving Android Storage Issues
- Troubleshooting Drive Connection Issues
- Recover Files Stored on Ultimate Backup
- Resolving SD Card Conflict Issues on Android