What is KeepSafe
We’ve always believed in true backup — that means having two copies in two different places. After all, if your files exist in only one spot, they’re not really backed up.
Until now, that sometimes meant tough choices. If your phone, tablet, or computer was running out of space, you had to either live with it, move files around yourself, or delete files and hope nothing went wrong. None of those options are ideal.
That’s exactly why we created KeepSafe.
KeepSafe securely stores an extra copy of all your photos, videos, and contacts on Ultimate Backup’s private servers, giving you peace of mind without taking up space on your devices. You can keep your files safe without cluttering your phone or computer — and if something happens to your Ultimate Backup drive, you’re still protected.
Ultimate Backup has always been a simple, reliable way to keep your files close at hand. KeepSafe adds an extra layer of protection off-site, so your memories are safe even if a device is lost, damaged, or replaced. It doesn’t replace your Ultimate Backup — it makes it even better.
What’s Included with KeepSafe
Automatic, worry-free protection
KeepSafe starts backing up your photos as soon as you turn it on — no manual steps required. It runs quietly in the background, making sure every new photo is safely saved.
Powerful ways to explore your memories
Access your photos anytime with tools to view, download, and share. Organize albums, mark favorites, search intelligently, browse photos on a map, and clean up near-duplicate shots — all from one place.
Original quality, unlimited storage
Your photos are stored at full resolution, exactly as you captured them, with all the space you need to protect your entire collection.
Flexible uploads you control
Uploads can be paused or resumed at any time, and KeepSafe automatically skips photos that are already backed up — no duplicates, no wasted space.
Plan for the future with digital beneficiaries
KeepSafe lets you designate up to two trusted digital beneficiaries who can access your stored photos when it matters most. It’s a simple way to ensure your memories are passed on securely and according to your wishes.
Drive replacement for added peace of mind
If your Ultimate Backup drive is ever lost, damaged, or stops working, KeepSafe includes a one-time drive replacement per user. That means you can get back up and running quickly without losing access to your protected photos.
Simple subscriptions, shared across devices
Your KeepSafe subscription is linked to your Ultimate Backup account, so one purchase works across all your devices.
Easy subscription management
Manage your subscription, restore purchases, or get help with billing questions directly in the app.
**If you need any additional assistance, please contact Ultimate Backup support.