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Quick Answers

General Questions

  • Can I backup multiple phones and computers with the same Ultimate Backup?
  • Orders, Shipping & Returns
  • How do I reset my password?
  • How do I delete my account?
  • Backup reminder emails: how to start, change, or stop them
  • Is there a subscription or monthly fee?
See all 24 articles

Mobile Questions

  • What happens if my battery level is too low on mobile device?
  • Why does Ultimate Backup SSD need to use my computer to backup my phone?

Computer Questions

  • How do I access my pictures directly?
  • Ultimate Backup is not backing up all my files. What can I do?
  • Why is my antivirus software warning me about the app?

Product Comparison

  • What's the difference between the various Ultimate Backup products?

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