You can delete your account from either Ultimate Backup app:
- Mobile app: go to Settings › Account › Request Account Deletion.
- Computer app: open the app's settings menu, choose My Account, then Delete Account. My Account appears in that menu once you're signed in, labeled with your email address.
Either way, deleting your account removes your email address and other account information from our systems.
If you don't have either app, contact our support team and tell us the email address the account uses; we'll process the deletion for you.
The files on your drive are not affected. Everything backed up to your Ultimate Backup drive stays on the drive — the account is separate from the drive, and you can keep using the drive (and create a new account later) without it.
If you need any additional assistance, please contact Ultimate Backup support.