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General Questions

  • How do I change the email address on my account?
  • How do I delete my account?
  • What is the Ultimate Backup MAX adapter?
  • How do I know if all my files were backed up?
  • Can I organize my files into albums or folders?
  • Is there a subscription or monthly fee?
  • Why can't my drive backup files larger than 4 GB?
  • Why does the app say my drive is incompatible?

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